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C. Josef LAMY GmbH
Lamy needed to replace its legacy telephone system with a modern Alcatel-Lucent Enterprise IP communications solution.
- Paese: Germania
- Settore: Produzione
- Soluzione: Unified Communication, Piccole e medie imprese, Soluzioni e dispositivi connessi
Timeless modernity, functional design and quality “Made in Germany”: These are the hallmarks of the LAMY brand. With classics such as the LAMY 2000 or the LAMY safari, Lamy has inspired writing enthusiasts around the world for over 50 years. Meanwhile, Lamy is not only the market leader in Germany, but has also developed into an internationally coveted lifestyle brand. The company manufactures its high-quality designer writing instruments almost entirely in Heidelberg.
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Le Sfide
- Difficult administration of the legacy system
- Limited functionality of the call center solution
- Insufficient support
Risultati
- Better administrability
- Modern functionality
- Flexible and future-proofed
- Minimized support effort
Prodotti & Soluzioni
Products
- Alcatel-Lucent OmniPCX® Enterprise Communication Server
- Alcatel-Lucent OmniVista® Network Management System
- Alcatel-Lucent OpenTouch® computer telephony integration (CTI)
Solutions
Trova la soluzione che soddisfa le tue esigenze.
Altre Referenze Clienti
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C. Josef LAMY GmbH case study
Discover how LAMY begins a new chapter in telephony with transformed functionality, easy administration and aesthetic design thanks to a business telephony pro…